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Customer journey activation in 2021
New Priorities for Relationship Marketing
As marketers adapt to the ‘new normal’ landscape and consumer mindset, our ‘2021 Marketing Activation’ survey asked our clients, partners and friends for their priorities in the coming months.
In this e-book we reveal their Top 5 priorities for attracting, engaging and nurturing their customer base, and activating their data.
With 93% focused on improving their customer experience, we explore the key moments in the consumer journey and help you take action.
Simply submit a few details below to receive your copy of the e-book.
KEY CHALLENGES THIS NEW E-BOOK EXPLORES:
- Getting to know your audience better
- Enriching your marketing data
- Increasing personalization across channels
- Enhancing your customer segmentation
- Providing a better welcome experience