Our Customer Success Manager team accompanies clients on various projects in the fields of Media, Leisure, Retail ... From the signing of contract, our customers are supported by a dedicated Customer Success Manager who will: - establish a first contact - identify the needs and operational / strategic challenges of the client - concretely define the next steps
Their goal is to guide Marketing Operators in optimizing their use of Actito so that they can improve their marketing strategy. Available, attentive, our CSM organize not only regular meetings with their customers but also offer practical trainings (workshops, Actito Boostcamp), QBR (reviews of what has been set up and analysis with inputs to go even further)...
Examples of collaborative achievements : - Enrichment of the relational program of La Boîte Rose: customization of email campaigns according to the profiles, setting up scenario, definition of a more accurate and relevant targeting. Discover the results
- Development of hyper-personalized and automated targeted campaigns in full compliance with GDPR for Deutsche Bank. Read the Success Story