Customers & prospects contact the company via various channels, talk to different people. With a 360° customer view, all this information is centralised in one place,so everyone can have a comprehensive and unified view of the Customer Relationship.
A CRM RANGE TO YOUR BUSINESS
Our CRM solutions are the most flexible on the market. They are open and customizable, thus you can make significant changes to the different modules which comprise the software suite. To help you with these configurations and customizations, our expert teams are at your service.
We adapt your CRM solution to your organization, your processes, your teams, events, projects, your sales structure, your customer support, help desk system…
Efficy enhances productivity of your teams by providing a range of tools: customer database, business activity monitoring, opportunities, portfolio of offers… Whether in the office or in the field, your sales representatives have a 360° view of their customers and prospects and their proposals. They’ll also be able to segment their database to launch multi-channel marketing actions.