Boost customer lifetime value and grow your brand

Consumers have a huge choice of online and high street retailers to buy from. While it’s important to engage new customers, selling a product to a first-time buyer costs five times more than persuading and selling to an existing customer. Successful retailers invest in adding value and creating an experience that encourages existing customers to keep coming back for more. They know how to prolong a customer's lifecycle and how to increase his/her lifetime value.

With Actito for Retail, you can do the same. You can make sure that customers engage enough with your brand to make up for their acquisition cost and contribute to the growth of your business.

Boost customer lifetime value and grow your brand

Three reasons why Actito does it better

Scalability Scalability Background

Scalability

Think big, start small, but not too small. After four weeks of setup, you not only get access to the Actito platform, but also to the most crucial customer journeys in retail. These pre-configured assets kick-start your customer activation efforts with tactics proven over more than 20 years. With its relational data model, Actito allows you to add new data points and sources with ease.

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Flexibility

Where a lot of platforms stick to a one-size-fits-all approach, Actito puts you in the driving seat. You can tailor your entire data model to your specific needs and add any channel you like to meet customer expectations. No two retailers are the same, so why settle for a tool that limits you to the same campaigns as your competitor?

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Accessibility

A solution with this much flexibility usually comes with a hefty manual. Built for non-technical marketers, Actito offers great autonomy to those who want to be quick on their feet and improve as they go. Instead of bothering IT with basic tasks, you can sit together, and build your own genius campaigns to create experiences your customers will never forget.

Why the marketing operator loves it

True customer experience comes from relevancy. Without personalisation, especially right-time personalisation, you will be unable to meet the expectations of today's discerning customer.

Actito gives you a unique competitive advantage, thanks to a dedicated data model built for customer activation. You can design automated, multichannel customer journeys with incredible precision and personalisation. Just perfect for giving customers the confidence to stick with your brand and keep coming back for more.

Olivier Danhier
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Olivier Danhier

Actito has mastered a difficult challenge: build a powerful and complete CRM while keeping a super user friendly platform for the end user. They have succeeded in doing this by working closely with and listening carefully to the marketers using their tool.

Why the technical operator loves it

Digital marketing is about so much more than consolidating lists, exporting Excel files and helping out the marketing team with SQL-queries. It's about building the perfect marketing stack, an ecosystem that drives revenue consistently. Actito is built for best-of-breed, which makes it easy to connect to other data sources and channels, through connectors, API or FTP. Since marketers are now less reliant on the technical operator, the latter can now use his time to explore innovation, to boldly go where no one has gone before.

Why the technical operator loves it

Why the marketing director loves it

As a manager you quantify your team's performance and demonstrate real returns on investment. Aside from the exhaustive reporting dashboards that come with the Actito platform, there is always a human aspect to your success story. Whether you work with an agency or directly with your dedicated Customer Success Manager, your teams can always count on someone to make them shine within and beyond the organisation.

Wim Lenaers
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Wim Lenaers

Possibilities from the Actito-tool seem to be unlimited. We haven't had 'no' as an answer on any of our questions. The hyper-personal service is amazing. Both by phone and in live-meetings, worth every penny.

Find out what Actito can do for you