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ACTITO is looking for a Customer Success Manager

Permanent - Louvain-La-Neuve

Join the team

 

ACTITO is a leading technology provider of marketing automation. Believer in “agile marketing automation”, we help marketers to capture business opportunities on their customers’ journey, with the right mix of technology and integrated services. We promote customer-centric marketing, we enable data-driven multi-channel personalization and customer journey marketing, deploying acquisition, welcome, cross-selling and loyalty programs with always progressivity and ROI in mind.

We serve medium to large accounts, mainly in the B2C sectors as retail, financial services, automotive, media, travel & leisure. Cameleon, Hubo, Deutsche Bank, Croix-Rouge, Lunch Garden, NRJ are among our clients.

ACTITO, is a Belgian company, is steadily growing to become a strong European player of Marketing Automation, with subsidiaries in France, Netherlands, Canada, UK and Spain.

To enforce our team we are looking for a Customer Success Manager in our Headquarters in Louvain-La-Neuve.

About the job 

The ‘Customer Success Manager’ as central role:

The Success Manager will act as a Trusted Advisor to our customers, ultimately responsible for ensuring their success. You will align at the stakeholder level, building and maintaining strong relationships. In this role, you will be responsible for helping customers achieve business value and ROI from their investment with ACTITO. The end result is increased value, retention, customer satisfaction and ultimately expansion of our relationship.

Management, retention and growth of the portfolio

He/she is working in close relationship with his/her clients:

One team, one goal

A CSM is an active contributor to the company and its development:

About You  

 

Ready to take up the challenge ? 

 Great! We would love to hear from you! Please send your CV (in english) directly to our HR team: jobs@actito.com. 

Apply now