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Welcome aboard

Be part of the team

photo © ACTITO, Agile Marketing Automation

Without great people like you, ACTITO would be just another marketing platform. Since we strive to be the best in our industry, we’re constantly on the lookout for driven, passionate professionals keen to make a real difference, who love being part of a team and want a real chance to make their mark in an exciting business that’s ahead of the game.

 

We currently employ a team of around 100 professionals in UX design, front/back-end integration, product engineering, marketing, sales, account management, technical support and admin. We will be twice that number by 2019.

 

If you think you’d be a good fit, we want to hear from you. Even if you don’t see a job with your name on it now, we’d still like to have your CV on file for when something more suitable comes up. When the time is right, make sure you bring your sense of humor.

 

You’re going to love working here

Data Expert Support (CDI - LLN, Belgique)

We would like to strengthen our central support team in charge of helping both internal and external users of ACTITO in their projects.

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Specifications

You will be part of a team, in which your scope of responsibilities is to
• help any user (external customers or internal co-workers) to use our platform in the best possible manner in specific contexts of their data model;
• ensure training and support of newcomers for CRM command & data models management
• occasionally manage projects on behalf of some customers, including project management of data model setup. You will not have to code, but to ensure that the project is a success thanks to your involvement and command of CRM/data model concepts.
• take part to the product quality plan by executing test runs, including non-regression testing and tests on new features. You will have to analyse, document and efficiently report results of these tests to the Quality Product Manager.
• occasionally take care of the monitoring of the production environment, thanks to our internal monitoring tools.

To succeed and after a training period, you will have to fully understand our product and the way it is used at our customers’ premises.
If you are interested in CRM, customer databases, marketing Automation or marketing e-mail campaigns, you will be in your element!
Your job will be varied and will require combining business competencies to the understanding of the technological environment, while having many contacts with both customers and internal teams.


PROFILE
• You have excellent analytical capacities and are eager to learn: you have both a very strong logic and pragmatical sense and the sense of details and mathematical accuracy.
• You are highly interested in IT/Data management: data are at the center of our job!
• Highly organised, able to be multitasking and to drive priorities.
• Dynamic, credible and force of proposition.
• Experienced or highly interested in SQL technology and skilled to understand relational database with a high volume of data
• Able to translate business needs into ‘technical needs’ (structuring of databases).
• Capacity to adapt and open-minded in a continuous development environment, resilience to stress
• Active command of English and Dutch
• You are flexible in terms of working hours: you can for example work from Monday to Saturday – 5 days a week (38h a week – in a schedule from 8am to 7pm) and could be on call one week per month (in the evening till 9pm and on Sunday Morning).
• Graduated from a business or engineering school (master’s degree)
• 3 to 5 years of experience of project management in an technical environment is a plus.

Details

HOW TO APPLY:
Please send your CV to job@actito.com

Apply now!

Customer Success Support (CDI - LLN, Belgique)

We would like to strengthen our team in charge of technical operational support of ACTITO, used by both internal and external users.

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Specifications

You will be part of a team whose scope of responsibilities is to
• Ensure great success of any user – external customers or internal co-workers – in using our platform, by answering any operational or technical question;
• Ensure support of their onboarding training;
• Take part of the product quality plan by executing test runs, including tests on new features before deployment;
You will have to analyse, document and efficiently report results of these tests to the Quality Product Manager.
• Taking care of the monitoring of the production environment, thanks to our internal monitoring tools
• Support occasionally implementation of projects on behalf of some customers.
To succeed and after a training period, you will have to fully understand our product and the way it is used at our customers’ premises.
If you are interested in CRM, customer databases, marketing Automation or marketing e-mail campaigns, you will be in your element!
Your job will be varied and will require to combine business competencies, an understanding of the technological environment, while having many contacts with both customers and internal teams.

PROFIL

• You have excellent social skills, being able to communicate both to technical specialists and users: You are a good listener who can show empathy.
• You are a team worker and can carry out projects in an efficient and autonomous way.
• You can handle stress and can keep calm when confronted to problematic situations.
• Thanks to your analytical mind and capacity for synthesis, you can provide quality work.
• Eager to learn, you are interested in technology supporting marketing.
• You are flexible, work in a systematic and orderly way and are solutions-oriented.
• You have coaching and coordination skills. You are communicative and have the sense of responsibilities and take willingly initiatives.
• You have an active command of English (Oral and Written). Dutch would be an asset.
• You are flexible in terms of working hours: you can for example work from Monday to Saturday – 5 days a week (38h a week – in a schedule from 8am to 7pm) and could be on call one week per month (in the evening till 9pm and on Sunday Morning).
• Graduated from a business or engineering school (master’s degree)

Details

HOW TO APPLY:

Please send your CV to Céline Bastogne : job@actito.com

Apply now!

Project and Account Manager (CDI - LLN, Belgium)

The Project and Account Manager (PAM) has the central role in liaising with our clients to deliver his value proposition.

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Specifications

Project & support management
• Orchestrate and manage projects related to its client portfolio, in collaboration with the appropriate ACTITO experts or specialists outside the company.
• Coordinate projects at every phase of the ACTITO customer journey, general and marketing projects.
• Represent customer needs in project management. Follow projects subcontracted to specialists. Making sure that the resources, time are correctly allocated and that the objectives are met, based on customer needs.
• Be a key recurring resource, in case of outsourced business services, such as customer journey scenario, marketing pilots, marketing analytics, business reviews, next steps recommendation, …

Account management
• Under the supervision of the key customer success manager,
• Co-accounting a portfolio of 5-7 key large accounts
• Proactive and reactive account management based on development plans specific to each customer.
• Responsible for daily accounting and administration and monthly reviews
• Prepare, participate to the quarterly and yearly reviews with the customer to draw the next best actions or plans. Prepare analysis and reports.
• Supporting your clients to ensure they extract full benefit of our tool capabilities & services, from an efficient use to the implementation of the best business practices.
• Insuring that your customers meet success throughout their ACTITO customer journey, from easy on-boarding to systematic upgrading.

Intrapreneur and ambassador
• Being in a fast growing company, your personal contribution and drive is key
• By participating to the development and the dynamic of the team. Through best cases presentations, coaching and trainings.
• By suggesting methodologies and innovations to further build the market or the company

Details

Experience and education

• 2 to 5 years of relevant professional experience in data-driven, CRM and digital marketing preferably in a project management role in one or more of the following areas:
- Supplier side of marketing services (below, direct, digital)
- CRM/marketing/product mgt department of client
- CRM or marketing automation supplier/consultancy/service company
• Demonstrated experience in managing projects for large or key accounts
• Demonstrated professional interest in marketing innovation (new media, behaviour-based marketing) and in the technological and digital aspects of marketing.
• Managers in this role typically carry a degree in business/marketing, but we will consider equivalent professional experience.
• Trilingual (NL, F, E)
• Our clients are international or Belgian companies operating nationally; you will have to be fully operational in English, Dutch and French.


Personal skills

• The personality of a Project and Account manager are : Organizational skills, analytical mind, structured problem-solving orientation, discernment, precise 2-way communication, expert acting, team orientation, agile spirit, efficiency driven.
• Our method requires a good deal of marketing common sense, analytics and structured problem solving, but also the ability to create new approaches.
• Project management requires self-discipline and meticulous organisation, as well as effective coordination of operational and expert teams often combining internal and external parties;
• You need to be comfortable with technology related to data-driven 1to1 marketing: CRM, database-driven campaigns, e-marketing, business intelligence …
• You have an intrapreneurship spirit to fit in a fast growing company environment


HOW TO APPLY:
Please send your updated CV in English to Eric Godefroid with the reference ‘Project and Account Manager, Belgium’
eric.godefroid@actito.com T: 0473 90 24 24

Apply now!

Business Development Manager (CDI - LLN, Belgium)

ACTITO is looking to hire a Business Development Manager

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Specifications

JOB DESCRIPTION

• Responsible of developing business and sales in Belgium
-Focus on the market of medium to large accounts, searching strong marketing automation solutions
- Majorly direct sales to companies, some indirect opportunities with agencies.
- Focus on sales and pre-sales activities. Lead the opportunity with the help of experts (technology, project, strategy). Once contract signed, the customer is passed to “Account & Project Management team” for set-up and continuous account management.


• Part of ACTITO Belgium team
- Part of Sales & Marketing team
o report to the Sales Manager Belgium


•  “Strategic listening and consultative selling”
-You start from business needs of our customers, in order to issue specific recommendations on how to leverage business & marketing opportunities through the deployment of our ACTITO technology and services within their global, marketing and IT organization;


• “Full service approach”
-You sell solutions with technology and integrated expert services
- We accompany their adoption of ACTITO technology with technical project and marketing services skills. Team work between our business development, project management and technical team is critical in producing full offers.


• “Long-term relationships”
- the sales cycle is long, from 3 to 12 months. We invest in maintaining long-term relationships with our customers – and we will strive to continue to deserve this trust.

JOB REQUIREMENTS

• A proven ability to sell full service technology solutions at C-level of medium to large corporate accounts
• An active business network of decision-makers, preferably in marketing B2C departments, in some of our priority market sectors in Belgium
• An ability to lobby, defend, influence stakeholders within large corporations, during the 3 to 12-month decision process, between marketing, IT departments and general management
• An ability to translate understood business needs into structured solutions and customer or user centric technology demonstrations
• Capacity to lead, drive and build comprehensive sales offer & files (RFP/RFQ) with the input of ACTITO experts (tool, projects, strategy)
• … and passionately digital – better yet if you have significant knowledge of CRM or digital marketing

Details

EXPERIENCE AND EDUCATION

• 5 to 10 year experience of track records with results.
• Demonstrated personal interest in technology, digital marketing, data-driven marketing (CRM, Marketing Automation)
• Experience in sales, medium to large accounts, from generation to qualification to proposal to conversion
• Trilingual (NL, F, E), preferably NL native.


PERSONAL SKILLS

• Natural intra-preneur, focus on business objectives and company building
• Independent, « Do » positive attitude, team player & driver at soul
• Precise, structured and organized, strategic to operational to technology mindset
• need to be comfortable with technology related to data-driven 1to1 marketing
• You have an intrapreneurship spirit to fit in a fast growing company environment


HOW TO APPLY:
Please send your updated CV in English to Eric Godefroid with the reference ‘Business Development Manager Belgium’
eric.godefroid@actito.com T: 0473 90 24 24

 

 

Apply now!

Customer Success Manager (CDI - LLN, Belgium)

The Customer Success Manager (CSM) has the central role in liaising with our clients to deliver his value proposition.

Read more

Specifications

Commercial and account management
• Fully responsible for a portfolio of 15-25 standard accounts (standard accounts @20-40k€ value)
• Responsible for its yearly revenues including tool & full services and its development in order to reach yearly commercial objectives.
• Proactive and reactive account management based on development plans specific to each customer.
• Manage commercial up & cross-selling proposals and administration. Detect needs and upsell your customer portfolio through ACTITO technology add-ons and packaged services subscriptions
• Increase yearly the value of installed technology and recurring revenues, by making the customers loyal with demonstrated satisfaction and by upselling with demonstrated ROI at client side.

Customer Success management
• Insuring that your customers meet success throughout their ACTITO customer journey, from easy on-boarding to systematic upgrading.
• Supporting your clients to ensure they extract full benefit of our tool capabilities & services, from an efficient use to the implementation of the best business practices.
• Exploring opportunities to enhance client business, productivity, ROI and consequently the marketing automation to put in place
• Tracking the client effective tool use and the key performance indicators of its applicative marketing automation programmes to stimulate a continuous improvement process.
• Using quarterly and yearly reviews with the customer to draw the next best actions or plans.
• Making sure that the customer operates ACTITO with the right balance between insourcing and outsourcing of operations, with progressive increasing client autonomy in mind. In case of outsourcing, orchestration of projects related to its portfolio with the appropriate ACTITO experts or specialists outside the company.


Intrapreneur and ambassador
• Being in a fast growing company, your personal contribution and drive is key
• By participating to the development and the dynamic of the team. Through best cases presentations, coaching and trainings.
• By suggesting innovations to further build the market or the company
• By being an ACTITO ambassador and representing the company outside, during external events, webinars and conferences.

Details

Experience and education

• 2 to 5 years of relevant professional experience in data-driven, CRM and digital marketing preferably in a consultative commercial role in one or more of the following areas:
- Supplier side of marketing services (below, direct, digital)
- CRM/marketing/product mgt department of client
- CRM or marketing automation supplier/consultancy/service company
• Demonstrated professional interest in marketing innovation (new media, new data, behaviour-based marketing) and in the technological and digital aspects of marketing.
• Demonstrated experience in managing accounts.
• Typically carry a degree in business/marketing, but we will consider equivalent professional experience.
• Trilingual (NL, F, E), preferably NL native.
• Our clients are international or Belgian companies operating nationally; you will have to be fully operational in English, Dutch and French.

Personal skills

• The personality strong points of a CSM should be : Communicative energy, relational intelligence, organizational skills, team orientation, discernment, confidence, proactivity, expert acting, trusted advisor, KPIs driven, agile.
• You need to be comfortable with technology related to data-driven 1to1 marketing
• You have an intrapreneurship spirit to fit in a fast growing company environment


HOW TO APPLY:
Please send your updated CV in English to Eric Godefroid with the reference ‘Customer Success Manager, Belgium’
eric.godefroid@actito.com T: 0473 90 24 24

Apply now!

Key Customer Success Manager (CDI - LLN, Belgium)

The Key Customer Success Manager (KCSM) has the central role in liaising with our clients to deliver his value proposition.

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Specifications

Commercial and account management
• Fully responsible for a portfolio of 5-7 key accounts (key accounts @80-120k€ value)
• Responsible for its yearly revenues including tool & full services and its development in order to reach yearly commercial objectives.
• Proactive and reactive account management based on development plans specific to each customer.
• Manage commercial up & cross-selling proposals. Detect needs and upsell your customer portfolio through ACTITO technology add-ons, packaged operational or expert services and tailor-made automation if necessary
• Detect business opportunities, draw plans, and lobby on client organisation and stakeholders to reach objectives and plans. Short-term and mid-term.
• Increase yearly the value of installed technology and recurring revenues, by making the customers loyal with demonstrated satisfaction and by upselling with client demonstrated ROI at client side.


Customer Success management
• Insuring that your customers meet success throughout their ACTITO customer journey, from easy on-boarding to systematic upgrading.
• Supporting your clients to ensure they extract full benefit of our tool capabilities & services, from an efficient use to the implementation of the best business practices.
• Exploring opportunities to enhance client business, productivity, ROI and consequently the marketing automation to put in place
• Tracking the client effective tool use and the key performance indicators of its applicative marketing automation programmes to stimulate a continuous improvement process.
• Using quarterly and yearly reviews with the customer to draw the next best actions or plans. Organise workshops to stimulate value awareness and willingness at client side.
• Draw marketing automation road map in line with client business strategy,
• Making sure that the customer operates ACTITO with the right balance between insourcing and outsourcing of operations, with progressive increasing client autonomy in mind. In case of outsourcing, transfer projects to your own team of account & project managers or appropriate ACTITO experts, specialists outside the company.

People management
• As senior, manage a team of 2-3 account & project managers. Your team will be responsible for daily co-accounting and project management of your key accounts,
• Balance team work load and distribution to reach commercial and projects objectives
• Insure people skills development according to company and personal career plans

Intrapreneur and ambassador
• Being in a fast growing company, your personal contribution and drive is key
• By participating to the development and the dynamic of the team. Through best cases presentations, coaching and trainings.
• By suggesting innovations to further build the market or the company
• By being an ACTITO ambassador and representing the company outside, during external events, webinars and conferences.

Details

Experience and education

• 5 to 10 years of relevant professional experience in data-driven, CRM and digital marketing preferably in a consultative commercial role in one or more of the following areas:
- Supplier side of marketing services (below, direct, digital)
- CRM/marketing/product mgt department of client
- CRM or marketing automation supplier/consultancy/service company
• Demonstrated professional interest in marketing innovation (new media, new data, behaviour-based marketing) and in the technological and digital aspects of marketing.
• Demonstrated experience in managing key and large accounts.
• Typically carry a degree in business/marketing, but we will consider equivalent professional experience.
• Trilingual (NL, F, E), preferably NL native.
• Our clients are international or Belgian companies operating nationally; you will have to be fully operational in English, Dutch and French.

Personal skills

• The personality strong points of a CSM should be : Communicative energy, relational intelligence, organizational skills, team orientation, discernment, confidence, proactivity, expert acting, trusted advisor, KPIs driven, agile spirit
• You need to be comfortable with technology related to data-driven 1to1 marketing
• You have an intrapreneurship spirit to fit in a fast growing company environment


HOW TO APPLY:
Please send your updated CV in English to Eric Godefroid with the reference ‘Key Customer Success Manager, Belgium’
eric.godefroid@actito.com T: 0473 90 24 24

Apply now!

Front-End Team Leader (CDI - LLN, Belgium)

ACTITO is looking to hire a full time front end team leader.

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Specifications

As the Front-End team leader in ACTITO, you will join a passionate team of world-class engineers using leading-edge web technologies. You will head the Front-End team to improve the UX/UI of our platform, reporting directly to the CTO. You will contribute to the technical strategy, starting with the complete decoupling between Front-End and Back-End.

The ideal candidate is driven by impact, energized by teamwork in a fast-paced dynamic environment obsessed with customer success.

Responsibilities
• Grow an agile platform that meets or exceeds the functional needs of digital marketers, driving continuous improvements in usability and interactivity.
• Drive the evolution of all Front-End developments towards component based architecture using HTML5, React, CSS and JavaScript technologies.
• Enhance company-wide agility through the adoption of continuous delivery practices in Front-End.
• Motivate and develop a team of qualified front-end engineers

Details

Minimum Qualification
• 3+ years of experience in Front-End development including at least 1 year in Angular, Ember, React or Vue.
• 3+ years of experience in the management of technical teams.
• Working knowledge of HTML/CSS experience including layout, specificity, cross browser compatibility, and accessibility.
• Experience in Agile or Continuous development methodologies is an asset.

Apply now!

Java Developer (CDI - LLN, Belgium)

We are looking for a Java Developer to reinforce our Central Technical Operation team. The team is dedicated to setting up of specific projects around our ACTITO marketing relationship platform for Belgian and French clients.

Click here for the job description

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Specifications
Details

Apply now!