Working within the Project Management team, your role will be to:

• Manage complex projects for ACTITO's customers and technology partners

• Coordinate the implementation of ACTITO software in the technical and functional environment of your customers

• Understand the needs and constraints of the customers

• Be in regular contact with customer teams (marketing and IT) and internal teams (R&D, development…)

Your main responsibilities will be:

Project management:

• Manage the implementation of multiple complex projects from A to Z (from kick-off to production)

• Collaborate with internal contacts (Developers, Customer Success Managers, ...) and customer teams (Marketing Managers, Developers, ...)

• Write the specifications, acceptance book and other documents necessary for the smooth running of the project.

Accompanying the client:

• Identify, frame and help prioritise the customer's needs (animation of various workshops)

• Driving proposal for good business and technical practices

• Manage the relationship with the customer throughout the project (from the signature of the contract to the complete implementation of the ACTITO software)

Analysis and modelling:

• Perform a complete analysis of the customer's business needs and technical environment

• Make recommendations for the technical and functional implementation of the ACTITO software (data model, data feed)

Pre-sales support:

• Accompany the sales teams in the pre-sales phase

• Participate in response to calls for tenders

• Answer technical questions and design solutions to the problems of prospects

2 years of relevant professional experience in data-driven, CRM and digital marketing preferably in a project management role in one or more of the following areas:

• Supplier side of marketing services (below, direct, digital)

• CRM/marketing/product mgt department of client

• CRM or marketing automation supplier/consultancy/service company

Demonstrated professional interest in marketing innovation (new media, behaviour-based marketing) and in the technological and digital aspects of marketing;

Managers in this role typically carry a degree in business/marketing, but we will consider equivalent professional experience;

Our clients are international or Belgian companies operating nationally; you will have to be fully operational in English, Dutch and French.

Personnal skills

• 5 years of higher education in engineering or business school or university

• The personality of a Senior Project Manager are : Organizational skills, analytical mind, structured problem-solving orientation, discernment, precise 2-way communication, expert acting, team orientation, agile spirit, efficiency driven;

• Our method requires a good deal of marketing common sense, analytics and structured problem solving, but also the ability to create new approaches;

• Project management requires self-discipline and meticulous organisation, as well as effective coordination of operational and expert teams often combining internal and external parties;

• You need to be comfortable with technology related to data-driven 1to1 marketing: CRM, database-driven campaigns, e-marketing, business intelligence …

• You have an intrapreneurship spirit to fit in a fast growing company environment.